Professional development doesn’t have to mean time off work or long days in a classroom. With Royal Life Saving’s Online Professional Development Courses, you can upskill anytime, anywhere—unlocking new opportunities and boosting your confidence in the aquatic industry.

Whether you’re a swim teacher needing PD points to re-register, a lifeguard looking to sharpen your supervision skills, or a facility manager wanting to upskill your team, our courses are designed to help you stay ahead, stay compliant, and stay inspired.

Why Choose Our Courses?

• Flexible: Learn at your own pace, on your own schedule.

• Targeted: Every course addresses real challenges in the aquatic industry.

• Valuable: Affordable, high-quality learning that can count toward professional requirements.

Current Courses You Can Dive Into

Course in Focus: Conflict Management

Conflicts are inevitable, but how you handle them can make all the difference. The 2025 National Aquatic Industry Workforce Report highlighted that nearly 9 in 10 aquatic workers experience Occupational Violence and Aggression (OVA) in some form, with one in four facing it frequently. The impacts are serious:

• 62% of workers report feeling unsafe at a concerning level.

• 94% of duty managers say they feel unsafe at times—more than a third at alarming levels.

• 63% of staff describe experiencing unreasonable stress from managing aggressive or hostile behaviour.

These numbers tell a sobering story: aquatic facilities are designed to be safe, welcoming spaces for communities, yet many frontline staff are regularly exposed to hostility that undermines wellbeing and job satisfaction.

That’s why our Conflict Management course is more important than ever. Designed specifically for aquatic professionals, it equips staff with the tools to recognise, de-escalate, and resolve conflicts safely and effectively.

Course Highlights:

• Understanding Conflict: What sparks it in aquatic environments.

• Spotting Early Signs: Recognise potential disputes before they escalate.

• Personality Types: Learn how different personalities can shape conflict.

• Managing Situations: Build strategies to confidently defuse tension.

• Interactive Learning: Work through animated, real-world aquatic scenarios.

By investing in this training, you’re not only protecting yourself—you’re building safer facilities and stronger teams.

For Organisations: Smarter Staff Training

Looking to upskill your entire workforce? Our bulk purchase options make it easy and cost-effective to ensure your whole team is confident and consistent in handling OVA and other challenges. Many councils, swim schools, and aquatic centres are already embracing this proactive approach.

Ready to Take the Next Step?

Invest in yourself. Invest in your team. Invest in safer, more inclusive aquatic environments.

👉 Explore Royal Life Saving’s Professional Development Courses today and start learning straight away.

📧 To find out about bulk purchase options, email us at events@royalnsw.com.au