As venues have commenced reopening, many of our workforce are faced with ongoing challenges caused by reduced operating capacity, staff shortages and frustrated customers.
Our Partners at LinkedIn Learning have helped us hand-pick some courses to assist our members navigate through this period of adjustment in both our work and personal lives.
Customer Service:
Customer Service: Handling Abusive Customers
Empathy for Customer Service Professionals
Communicating with Diplomacy and Tact
How to Have Compassionate Presence
Conflict Resolution:
Conflict Resolution Foundations
Mistakes to Avoid When Resolving Conflict
How to Resolve Conflict and Boost Productivity through Deep Listening
Having Difficult Conversations
Communicating through Disagreement
Conflict Resolution Foundations
Improving Your Conflict Competence
Improve your Communication:
How to Ask Productive Questions
How Getting Curious Helps You Achieve Everything