Program Includes:

• 3 day face to face workshop

• 6 Hours online study

• Everything DiSC Management Profile - A comprehensive 26-page research validated online assessment report that helps supervisors to develop a greater understanding of their management style

• 12 months access to the Royal Life Saving Online Learning Leadership Portal

• 12 months membership to Royal Life Saving

Who:

This workshop is for Operational Coorindators/Managers, Swim School Supervisors, Fitness Managers and Customer Service Supervisors who are wanting to or who have recently been appointed as Managers of a department or Aquatic Facility.

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Module 1 - Leading Self

This module explores individual behaviour in the aquatic industry while discussing blind spots in participants and their person style of getting things done.

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• Understanding self – 363 for leaders survey debrief

• Values based leadership

• Personal effectiveness

• Senior leadership behaviour

• Leadership, power and influence

• Personal and professional competency

• Emotional intelligence

• Personal resilience

• Personal development

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Module 2 – Leading others

This module will review participant interactions with team members and how different people interact with each other when:

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• Leading teams and group behaviour

• Leadership and communications

• Building rapport, engagement and alignment

• Team innovation and continuous improvement

• Operations, finance and employee relations

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Module 3 – Leading a Function

This module will explore team interactions – how teams operate, how they manage their time and projects along with the management of relationships and attitudes.

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• Demonstrate professional knowledge and ability to critically reflect and analyse management behaviour, activities and frameworks;

• Demonstrate an expert understanding of management processes and organisational theory relevant to organisational performance;

• Apply expert knowledge and information to demonstrate the ability to problem solve organisational issues; and

• Demonstrate ability to critically evaluate and synthesise sources of information for the purpose of leading a project into management processes.