Program Includes: 

• 2 day face to face workshop
• 2 Hours online study
• Everything DiSC Management Profile - A comprehensive 26-page research validated online assessment report that helps supervisors to develop a greater understanding of their management style
• 12 months industry membership

Who: 

This workshop is for Lifeguards, Swim Teachers, Fitness Instructors and Customer Service Operators who are wanting to or who have recently been appointed as team leaders / supervisors who manage a team and are responsible for managing the groups performance.

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Included Topics:

• The Team Leader in Aquatic Facilities
• Understanding how you manage people
• Team development stages
• Communication skills
• Leading others in Aquatic Facilities
• Dealing with difficult situations
• How do you direct and delegate?
• What is the impact of your style on motivating others?
• What is the impact of your style on developing others?
• Recognising performance issues
• Managing diminishing performance
• Having performance conversations

Find out more about courses in our Leadership Series: Leadership Development | Royal Life Saving (drowningprevention.org.au)

Note: Payment via invoice is available please email events@royalnsw.com.au to request this option.