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Aquatic Team Leader

Program Includes:

  • 2 day face to face workshop

  • 2 Hours online study

  • Everything DiSC Management Profile - A comprehensive 26-page research validated online assessment report that helps supervisors to develop a greater understanding of their management style

  • 12 months access to the Royal Life Saving Online Learning Leadership Portal

  • 12 months membership

Who:

This workshop is for Lifeguards, Swim Teachers, Fitness Instructors and Customer Service Operators who are wanting to or who have recently been appointed as team leaders / supervisors who manage a team and are responsible for managing the groups performance.

Included Topics:

  • The Team Leader in Aquatic Facilities

  • Understanding how you manage people

  • Team development stages

  • Communication skills

  • Leading others in Aquatic Facilities

  • Dealing with difficult situations

  • How do you direct and delegate?

  • What is the impact of your style on motivating others?

  • What is the impact of your style on developing others?

  • Recognising performance issues

  • Managing diminishing performance

  • Having performance conversations

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